Innside By Melia Madrid Gran Via, Madrid - Reviews, Room Options & Prices 2025

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About the Hotel

Mesonero Romanos, 13, Madrid, Spain, 28004

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

The Innside Room Gran Vía View

Max:

2 persons

22 m²

Bed options:

1 King-size bed

City view

Shower

Heating

room details

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Innside Connected Room View

Max:

2 persons

20 m²

Bed options:

1 King-size bed

Landscape view

Shower

Heating

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The Studio Gran Vía View

Max:

2 persons

31 m²

Bed options:

1 King-size bed

City view

Shower

Coffee machine

room details

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Getting around

A guide to all available transportation options

City Centre

Madrid200 m

Airports

Adolfo Suarez Madrid-Barajas (MAD) 22.1 km

Train

Principe Pio Train Station 1.5 km

Underground

Callao Station200 m

Gran Via Station300 m

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Wi-Fi

Parking

Luggage storage

24-hour services

24-hour reception

24-hour security

General

No smoking on site
Wi-Fi
No parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Lift
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre

Services

Pet amenities available
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Grocery shopping service

Dining

Restaurant
Snack bar
Bar/ Lounge area

Business

Fax/Photocopying

Children

Cots

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Sun terrace

Room features

Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Bathtub
Free toiletries

Media

Flat-screen TV
Direct dial telephone
AM/FM alarm clock

Room decor

Parquet floor

Location

Mesonero Romanos, 13, Madrid, Spain, 28004

Map view

street view

Mesonero Romanos, 13, Madrid, Spain, 28004

City landmarks

Museum

Prado National Museum

1.5 km

Square

Plaza Mayor

680 m

Palace

Royal Palace of Madrid

1.2 km

Plaza de la Independencia

Parque del Retiro

1.3 km

Park

El Retiro Park

1.5 km

Museum

Museo Nacional Thyssen-Bornemisza

1.2 km

Public Building

Cybele Palace

1.2 km

Calle Ponzano tapas

2.4 km

Museum

Plaza de Cibeles

1.1 km

Church

Real Basilica de San Francisco el Grande

1.7 km

Museum

Museo Nacional Centro de Arte Reina Sofia

1.9 km

Calle Alcala 42

Circulo de Bellas Artes

710 m

Garden

Royal Botanical Garden of Madrid

1.6 km

Church

Catedral de Sta Maria la Real de la Almudena

600 m

Square

Plaza de Santa Ana

860 m

Paseo del Pintor Rosales

Templo de Debod

1.4 km

Theatre

Teatro Real

690 m

Museum

Museo de Historia de Madrid

1.4 km

Museum

CaixaForum Madrid

1.7 km

Library

Museum of the National Library

1.4 km

Museum

National Archaeological Museum

1.7 km

Paseo del Prado Paseo Del Prado

Paseo del Prado

1.1 km

Museum

Museo Sorolla

2.2 km

Garden

Sabatini Gardens

1.0 km

Church

Iglesia San Gines

810 m

Calle de Ferraz

Temple of Debod

2.6 km

Nearby

Square

Puerta del Sol

550 m

Casino

Gran Via

280 m

Church

Convent of the Royal Barefoot Nuns Monasterios de las Descalzas Reales

360 m

Opposite Palacio Real

Plaza de Oriente

540 m

Restaurants

Museo del Jamon

520 m

Carrera San Jeronimo 6 Calle De La Victoria

StreetXo

180 m

Calle Serrano

Hattori Hanzo

210 m

17 Calle de Mesonero Romanos

Public

180 m

Calle Desengano 11

Hotel Regente Bar & Cafeteria

40 m

Calle Mesonero Romanos 9

Desengano13

170 m

Calle Desengano 13

Gymage Terrace

180 m

Calle de la Luna 2

El Porron Canalla

240 m

Calle Ballesta 2

O'mast Ristorante Pizzeria

170 m

Calle Desengano 24 A 50 metros de la estación de metro Callao

Reviews and Ratings

Feedback from previous guests about their experience.

64%

enjoyed the hotel and would happily stay again

6.4/10

Nice

Rooms

7.4

Location

9.2

Service

7.4

Dining

7.6

Joshua

United Kingdom, February 2025

6.6/10

I had a mixed experience at Innside By Melia Madrid Gran Via. The hotel is in a fantastic location near Gran Via, making it easy to explore the city. However, I found the beds quite uncomfortable, which affected my sleep. The cleanliness of the room was commendable, and the staff were generally friendly and helpful. Overall, the hotel met basic needs, but there is definitely room for improvement in terms of comfort and amenities.

Rooms

6.0

The room I stayed in was clean, but the bed was quite uncomfortable, making it feel like I was sleeping on a hard surface. The bathroom was spacious and had a decent shower pressure, which was a plus.

Service

7.0

The staff were polite and efficient during my stay, though sometimes a bit unwelcoming. It took a while to get assistance during check-in, which could be improved.

Location

9.0

The location is unbeatable, right next to Gran Via and close to shopping and attractions. It made getting around the city very convenient.

Dining

7.0

I enjoyed the breakfast, which offered a nice selection, but beyond that, dining options were limited as there was no bar or restaurant for lunch or dinner.

Facilities

5.0

The hotel had basic facilities, but I expected more amenities. There was no room service or even a kettle for making tea, which was disappointing.

Jackson

United Kingdom, February 2025

6.8/10

My stay at Innside By Melia Madrid Gran Via was quite a mixed bag. The location was fantastic, right in the center of Gran Via, making it easy to explore the city. However, the room I had was lacking in basic amenities like coffee and good toiletries, which was disappointing. While the staff was generally friendly, they weren't always very helpful with requests, which detracted from the overall experience.

Rooms

6.0

The room was clean but offered very little in terms of amenities. I was surprised to find only basic liquid soaps and no coffee or kettle in my room. Also, the bed wasn't comfortable at all, as the mattress springs seemed to dig into me during the night (not what I expected!).

Service

6.0

The front desk staff were polite, but I encountered issues that could have been resolved better. For instance, I requested help mailing a letter and was told they couldn't assist me, which felt unhelpful. I appreciated the quick resolution of a maintenance issue I had on the final day, though.

Location

9.0

The hotel's central location was a major plus! Being so close to major attractions and metro stations made it super convenient for getting around Madrid (I loved how easy it was to find restaurants and shops nearby).

Dining

7.0

I didn't have breakfast at the hotel, so I can't comment on that, but I did enjoy the idea of the rooftop bar (especially since it had great views!). However, I regretted not getting to try the terrace myself.

Facilities

7.0

The hotel has some nice modern amenities, but I felt like a kettle should be standard in all rooms, especially since I was traveling. Despite some shortcomings, the overall facilities were decent enough (though it could have been better).

Dominic

United Kingdom, February 2025

5.6/10

My stay at Innside By Melia Madrid Gran Via was fantastic, primarily due to its excellent location and welcoming staff. The rooftop bar offered stunning views, although it was sometimes busy due to private parties. The cleanliness of the rooms and the variety at breakfast contributed to a pleasant experience overall.

Rooms

9.0

I stayed in a room with a view of Gran Via, complete with a small balcony. The beds were comfortable, and everything was spotless. However, I noticed that the sound isolation wasn't perfect, as I could hear some street noise at times.

Service

10.0

The staff were friendly and attentive, making my experience enjoyable. They greeted me warmly and provided helpful assistance during my stay.

Location

9.0

The hotel's location was ideal, right on Gran Via and close to great shops and attractions. I could easily walk to many places, although the street noise did make it hard to keep the windows open.

Dining

9.0

Breakfast was worth the €14, offering a great selection including fresh fruits, pastries, and made-to-order eggs. The dining area was cozy, and it felt nice to have breakfast in such a pleasant atmosphere.

Facilities

8.0

The hotel featured modern amenities, and I appreciated the complimentary drinks in the mini-fridge. However, I wished there were a kettle or espresso machine in the room for an extra touch of comfort.

Avery

United Kingdom, January 2025

6.4/10

I had a fantastic stay at Innside By Melia Madrid Gran Via. The location was perfect, right in the heart of Gran Via, making it easy to explore the city (I loved being next to Zara!). The rooftop view from my room was stunning, and the beds were incredibly comfortable. However, I was disappointed that the rooftop bar closed too early, limiting its potential for enjoying the evening atmosphere.

Rooms

10.0

I booked a rooftop view room, and it was spacious and clean (plus, the view was stunning!). The only downside was that the TV didn't have many English channels.

Service

9.0

The staff were friendly and super helpful (they even provided us with free tote bags at check-in). They handled a maintenance issue with the hairdryer very quickly on my last day.

Location

10.0

The hotel's location couldn't be better, right next to major shopping and dining options (I enjoyed easy access to restaurants and the metro). It felt central and convenient for all my plans.

Dining

8.0

Breakfast was great, featuring a wide variety of options (I particularly loved the danish pastries!). However, I wish the rooftop terrace had breakfast service as well.

Facilities

7.0

The rooftop bar was a highlight, but I feel it could benefit from extended hours and more drink options in the evening (having a drink up there would have been lovely!).

Elsie

United Kingdom, November 2024

7.0/10

My stay at Innside By Melia Madrid Gran Via had its highlights. The location was unbeatable, placing me right in the heart of the city. The cleanliness of my room was impressive, and I appreciated the comfortable beds for a good night's sleep. However, the lack of a rooftop bar experience was quite disappointing, especially with such a beautiful view that was underutilized. I felt there was potential for more.

Rooms

6.0

The room was spacious and clean, providing a comfortable environment to unwind after long days exploring Madrid. However, my daughters had a rather uncomfortable situation with the frosted window in their shower, leading to privacy concerns, which was troubling.

Service

5.0

While some staff were friendly and attentive, my check-in experience left much to be desired. The reception staff seemed overwhelmed and lacked the warmth I expected, which impacted my initial impression of the hotel.

Location

9.0

The hotel is nestled right on Gran Via, making it easy to access shopping and popular sites. Despite the central location, my room was surprisingly quiet, allowing me to sleep without disturbance.

Dining

7.0

The breakfast buffet offered a decent selection, though I found its variety a bit lacking compared to previous visits. It was still satisfactory to start the day, especially with options like churros and bacon.

Facilities

6.0

There were modern amenities in the room which added to the comfort of my stay. However, the rooftop was a missed opportunity. It had a lovely view but was not utilized effectively for relaxation or drinks.